Recall Alert! Bugaboo Donkey and Bugaboo Cameleon Strollers Pulled Due to Hazardous Handle

Photo: CPSC / The Bump
Photo: CPSC / The Bump

This morning the CPSC, Health Canada and Bugaboo Americas announced a voluntary recall of the Bugaboo Cameleon and the Bugaboo Donkey Model Strollers due to a hazardous button on the stroller’s carrycot/ seat carry handle. The handle can become disengaged and cause the handle to detach, which poses a falling and choking hazard to young children.

About 46,300 strollers have been recalled in the U.S. and 4,440 strollers in Canada. Prior to the recall, Bugaboo received 58 reports of carry handles detaching. To date, no injuries have been reported.

A fabric tag on the side of the sun canopy holds the Bugaboo tag and the model name. Strollers included in the recall have the following serial numbers:

Bugaboo Cameleon:
Serial Number 04011090900001 to 04031101009999
Serial Number 08011090900001 to 08021100800386
Serial Number 140100093600531 to 140103123350418

Bugaboo Donkey:
Serial Number 170101105300001 to 170104130900500

Serial numbers are printed on the stroller’s chassis, which is located under the carrycot/seat.

If you purchased your Bugaboo Cameleon or Donkey stroller at one of the following locations: Buy Buy Baby, Neiman Marcus, Nordstrom, Toys R Us online at Bugaboo.com or from other store retailers or online retailers, you are subject to this recall. The Bugaboo Cameleon was sold between September 2009 and June 2012 and the Bugaboo Donkey was sold from January 2011 through December 2012. If you have one of the recalled model types, please immediately remove the carry handle from the stroller and contact Bugaboo for a free replacement handle. You can continue to use the stroller while waiting for the replacement to arrive.

Bugaboo is offering replacement carry handles for the Bugaboo Cameleon3 stroller and asking customers to contact Bugaboo customer service, or check online, to see if their stroller is affected. Upon registration, Bugaboo will mail a replacement carry handle, free of charge, to customers with affected Cameleon3 strollers. Customers with affected strollers should remove their current carry handles. With the carry handle removed, the Bugaboo Cameleon3 is safe to use and compliant to all international safety standards.

To contact Bugaboo International, visit their online website and click on “Important Quality Initiative” or email them directly at serviceus@bugaboo.com. Contact them by telephone at (800) 460-2922.

Want to make sure you don’t have any recalled baby gear at home? Read more of the latest baby product recalls.